FAQ
The questions we get most. If yours isn't here, write to us.
Collapsible content
How often can I use it?
As often as you like. It is a scent ritual, not a medicine: there is nothing active in it to overdo, no dose to keep track of, and no reason to ration it. Some people reach for it a few times a day, some only before bed.
Is this a medicine or a decongestant?
No. NOZRA is an aromatherapy stick: a scent ritual, not a drug. It isn't intended to treat, cure, or prevent any condition.
How do I use it?
Pull off the cap and take two slow breaths; the two chambers work at once, one for each side. Inside are two scented cotton cores instead of the usual one, each carrying about twice the usual fill. The whole ritual takes about twenty seconds.
How long does one stick last?
With daily use, one to two months. Each stick holds two scent cores rather than one, and each core carries about twice the usual fill, so a NOZRA stick holds roughly four times the oil of a standard single-core stick. Kept capped, the scent holds for months.
Are the scents natural?
Yes. 100% natural: pure essential oils and natural extracts in a sunflower carrier oil. Nothing synthetic, no parabens, no phthalates, no synthetic dyes.
Can I use it during pregnancy?
Some essential oils aren't recommended during pregnancy. Please check with your doctor before use.
When will my order ship?
Orders ship within 1–2 business days. The Set ships free, except to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands and APO/FPO military addresses, which have a flat $7.99 shipping charge.
What if I don't like a scent?
The Set is built so you do not have to pick one blind: it contains all four, and the product page lists what each one smells like. Most people find their favourite in the first week.
What's your return policy?
Aromatherapy sticks are personal-care items, so we can't take them back once opened, the same as any fragrance or cosmetic. If your order arrives damaged, write to us for a full refund. If it arrives wrong, we'll make it right.